Legal
Privacy Policy
Last updated: April 28, 2026
Relate ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.
1. What we collect
Relate is designed to collect as little data as possible. Here is what we do and do not collect:
- Quiz responses & results — processed to compute your relationship consciousness level and provide personalised insights.
- Check-in history & growth data — processed to track your progress and generate growth summaries over time.
- Payment information — if you purchase a subscription, payments are processed by PayFast. We do not store your card details. PayFast's privacy policy applies to payment data.
- Device & usage analytics — we may collect anonymous, aggregated crash reports and usage metrics via Expo / EAS to improve app stability. This data cannot identify you personally.
2. What we do not collect
- We do not collect your name, email address, or any account credentials.
- We do not build a profile linked to your identity.
- We do not sell your data to third parties.
- We do not use your data for advertising.
3. Third-party services
The app uses the following third-party services, each with their own privacy policies:
- PayFast — payment processing. See payfast.co.za/privacy-policy.
- Expo / EAS — app build and update infrastructure. See expo.dev/privacy.
4. Data storage & security
We apply appropriate technical measures to protect any data processed through the app. You can delete all app data at any time by uninstalling the app.
5. Children's privacy
Relate is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has used the app, please contact us so we can take appropriate action.
6. Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
7. Contact
If you have any questions about this privacy policy or your data, please contact us at sales@i-biznis.com.